Datatables warning on protected system- x360Recover

Written By Tami Sutcliffe (Super Administrator)

Updated at July 15th, 2021

Problem:

Whenever Details on the protected system is clicked, a  Datatables Warning occurs.

Solution:

Identify the popup error message below and apply the appropriate fix:

1st Popup Error Message:

Datatables warning (table id = 'psdTable'): Requested unknown parameter 'Used' from the Data Source from Row 4

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Error means that the used columns of the snapshots list is missing.

Solution:- Login into the appliance through root User and perform the following commands:

#cd /var/pkgMgr/flags/postInstall
#ls
Check if there a "snapshot_used" file exists.
Those files are used to indicate the update manager that a portion of the update process has already been run.
#rm snapshot_used
#cd /var/pkgMgr/scripts/postInstall
#./055-snapshotUsed.sh
You should see something like:
Snapshots type patch running...
Done.

Verify that the issue has been resolved.


2nd Popup Error Message:

Datatables warning (table id = 'psdTable'): Requested unknown parameter 'type' from the Data Source from Row 4

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Error Means that Type columns of the snapshots list is missing.

Solution:- Login into the appliance through root User and perform below commands:-

Note: - Check to see if any full backups (besides the initial backup) have been taken.

  • If not, proceed.
  • If any full backups (besides the initial backup) have been taken, please contact Support.

#cd /var/pkgMgr/flags/postInstall
#ls
Check if there a "snapshot_type" file exists.
Those files are used to indicate the update manager that a portion of the update process has already been run.
#rm snapshot_type
#cd /var/pkgMgr/scripts/postInstall
#./056-snapshotType.sh
You should see something like:
Snapshots type patch running...
Done.

Please check that the issue has been resolved now.



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