Axcient Help Center

How to Review Web-Access Log Events (Private Cloud)

In addition to reviewing the activity log and monitoring reports through the administrative web portal, private cloud partners also have access to the web-access.log file, which provides detailed information on captured events. The web-access.log file can be found in the x360Sync server log folder, and records the following actions:

  • access denied

  • authenticated via APIv1

  • authenticated via OAuth2

  • authenticated via password reset token

  • authenticated via web

  • changed password

  • failed login

  • file download request

  • folder download request

  • granted org admin privileges

  • granted system admin privileges

  • moved team share

  • removed from share

  • revoked org admin privileges

  • revoked system admin privileges

  • subscribed to share

  • subscribed to team share

  • unsubscribed from team share

  • organization created

  • organization updated

  • organization deleted

  • web editor session

To review the web-access.log file:

  1. On the server that houses your x360Sync server service, navigate to [target drive]:\x360Sync Server\logs\directory.

  2. Click to launch the web-access.log file.

Reading the Web-Access.Log File

The web-access.log file is formatted as follows:

ip_address|datetime|actor_type|actor_id|actor_name|action|acted_on_type|acted_on_id|acted_on_name|data|company_id|request method and url

For example, a failed login event will display as:

10.255.251.213|2017-04-07 13:30:56|person|2|User Name (username@email.com)|failed login|person|2|User Name (username@email.com)|3
UserFailedtoLogIn2.png