Axcient Help Center

Creating an Organization

When you have an x360Cloud reseller account, you can log in and create an organization.

To log in to your x360Cloud reseller account:

  1. In the x360 Portal, find the x360Cloud product card and click the Go To x360Cloud link.

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  2. If you have not set up an organization, you will be directed to the Back Up Your First Organization page.

    Click the Add Organization button.

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    Note

    If this is not your first organization, click the Add Organization button located at the top of the left-hand navigation bar.

  3. In the New Organization page, enter all required information about the new organization.

    1. In the New Organization section, enter descriptive information about the new organization, including:

      • In the read-only Parent Organization field, you can view the name of the parent organization under which this new organization will be created. The parent organization is typically the name of your reseller account.

      • In the Organization Name field, enter the name of the new organization.

      • In the read-only Parent ID field, you can view the ID of the parent organization. The parent organization is typically your reseller account.

    2. In the General Information section, enter contact details for the new organization, including:

      • In the Address field, enter the street number and street name of the new organization.

      • In the Zip field, enter the zip code of the new organization.

      • In the State drop-down menu, select the organization's state.

      • In the Country drop-down menu, select the organization's country.

      • In the Phone field, enter the phone number of the new organization.

    3. In the Billing Information section, enter billing details for the new organization, including:

      • In the Billing Contact field, enter the contact name for all billing-related communications.

      • In the Billing Email field, enter the billing email address.

      • In the Billing Phone field, enter the billing phone number.

      • Click the Save button when you are finished.

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  4. In the Service Settings page, click the Authorize button.

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  5. Select the service to be backed up.

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  6. Sign in to the account associated with the selected service. You will be prompted to authorize access to your data.

  7. Next, click the Select Services button.

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  8. In the Select Services to be Backed Up pop-up window, click to select the service connectors you want to backup. For example, you might decide to back up emails, calendar items, and so forth. Click the Save button when you are finished.

  9. When you are finished setting up your first organization, click the Go to x360Cloud button.

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