Axcient Help Center

Configure Service Settings

You can configure Service settings for each Client you support. For example, you can define the protection threshold under a specific Axcient Service.

To update Service settings:

  1. In the Axcient RMC, click the Services tab. The Services page displays.

    ServiceConfig1.png
  2. In the Services page, find the appropriate Client and click the View Service drop-down button. The Service Details page displays.

    ServiceConfig2.png
  3. In the Service Details page, click the Configure Service button. The Service Settings page displays.

    ServiceConfig3.png
  4. In the Service Wide Alerts & Thresholds section, click the Edit button.

    ServiceConfig4.png
  5. The Service Wide Alerts & Thresholds section allows you to define the protection threshold under the specific Axcient Service.

    You can configure:

    • The Appliance connectivity loss alert slider allows you to configure how long a device can lose connectivity before receiving an alert.

    • The Device's most recent local recovery point alert slider allows you to configure an alert for when a device's most recent local recovery point is older than the specified period time.

    • The Device's most recent Private Cloud recovery point alert slider allows you to configure an alert for when a device's most recent Private Cloud recovery point is older than the specified period of time.

    • The Device's most recent Axcient Cloud recovery point alert slider allows you to configure an alert for when a device's most recent Axcient Cloud recovery point is older than the specified period of time.

      ServiceConfig5.png
  6. Click the Save button when you are finished.

    Note

    In addition to configuring the alerts listed above, you can also view RMC storage usage alerts. RMC storage alerts are not configurable. A Warning alert will be automatically generated when disk storage space on the Appliance is 80% full and a Troubled alert will be generated when disk storage space on the Appliance becomes 90% full.