Axcient Help Center

Considering Vault Options

After you deploy your first Appliance to a Customer site, you will likely want to set up a Vault to host off-site replication.

The Vault plays a critical role in the Replibit solution, storing data that has been replicated by the Appliance. The Vault can be hosted in the Axcient Storage Cloud or it can sit in your own Private Cloud location. Either way, off-site replication is the best way to avoid catastrophic data loss and downtime.

Most new partners start with one Vault. As you grow your MSP business, you might need to provision additional Vault servers. If you are vaulting to the Axcient Cloud, our Support team will monitor your storage usage and provision additional resources on your behalf.

Note

With the release of Replibit 8.3.0, the Axcient Cloud will begin deploying Infinity Cloud, and multiple Vaults will no longer be required. A single Infinity Cloud Vault can manage and store an unlimited number of Protected Systems. Partners deploying Private Cloud Vaults will still have to provision multiple Vaults as they grow their business.

Role of the Replibit Vault

The Replibit Vault receives incoming Protected System data that has been replicated from the Appliance. Vaults are designed to be multi-tenant and provide all the same recovery options that the Appliance provides on-site. Vaults, however, are typically deployed off-site.

Vaults provide the following functionality:

  • Holds Protected System backup data for multiple Customer sites.

  • Provides the Web Management interface for Cloud Recovery.

  • Hosts the virtual machine environment for Disaster Recovery.

image69.png
Considering Vault Options

As a Replibit partner, you can choose to host a Vault in your own Private Cloud datacenter or request a Vault in the Axcient Storage Cloud. Most partners choose to host their Vault in the Axcient Storage Cloud.

You can also use a combination of both self-hosted and Axcient-hosted Vaults.

Option 1: Vault to the Axcient Storage Cloud

The Axcient Storage Cloud provides a highly-scalable hosted environment, giving you affordable off-site backup storage and multiple recovery options. For example, in the event of a disaster, you can choose to restore to your local environment via download, shipped disk, or cloud recovery.

For more information on the Axcient Storage Cloud, please reference our data sheet.

What to Consider

You can request a Vault in the Axcient Storage Cloud through your Partner Success Manager or by contacting Axcient Support. After your Vault is provisioned, you will receive Vault and Global Management Portal login credentials.

Benefits of the Axcient Storage Cloud include the following:

  • Secure and compliant datacenters.

    24/7/365 monitoring and management of datacenter components.

  • Highly resilient and disaster-proof datacenters, providing 99.999% reliability.

  • Multi-level physical and virtual security.

  • Secure, always-on network.

  • Proprietary data integrity systems with extensive redundancy.

Option 2: Vault to Your Private Cloud

While most partners choose to vault to the Axcient Storage Cloud, you can also vault to your own Private Cloud datacenter. If you already maintain your own datacenter, this option might be right for you.

What to Consider

If you choose to vault to a Private Cloud datacenter, you will need to perform the following tasks:

  • Select hardware that meets Replibit's minimum hardware requirements.

  • Install the Replibit software onto this hardware.

  • Configure a dedicated Public IP address for each Vault, or you will need to configure a third-party VPN tunnel solution to route traffic from your Appliances.

  • Install and maintain your own Global Management Portal (we will learn more about the Global Management Portal in future lessons).

Option 3: Vault to the Axcient Cloud and Your Private Cloud (Combination)

While most new partners only need one Vault, partners who choose to vault to their own Private Cloud datacenter might eventually decide they need additional support in the Axcient Storage Cloud.

If you would like to request a Vault in the Axcient Storage Cloud, please contact your Partner Success Manager or Axcient Support.

Private Cloud Hardware Requirements

If you choose to vault to your own Private Cloud, you must ensure the hardware meets the following minimum recommended requirements:

Minimum Recommended Requirements

Compatibility:

  • Must be compatible with Ubuntu Linux 16.04 LTS (Xenial)

  • 64-bit OS

Hard Drives:

  • At least 2 drives:

    • One drive for the Operating System, at least 100 GBs in size

    • At least one drive for creating the Storage Pool, although we recommend three or more drives for the Storage Pool in a RAID configuration to provide redundancy

  • We recommend using 2TB drives or smaller

Requirements to Back Up 1-5 Protected Systems:

  • 8 GB RAM*

  • 4 cores*

Requirements to Back Up 6+ Protected Systems:

  • For every 5 additional Protected Systems, we recommend an additional 4 GB RAM and an additional 2 cores

  • For example, to protect 6-10 Protected Systems you will need at least:

    • 12 GB RAM*

    • 6 cores*

Virtual Machine Requirements:

If you are planning to run Protected Systems as Virtual Machines for instant recovery, we recommend these additional requirements:

  • Processor must support hardware assisted virtualization:

    • Intel VT

    • AMD-V (VMware ESXi 5.5+ supports only Intel processors for Nested Virtualization)

  • Include additional RAM and CPU cores:

    • Double the RAM requirements outlined above (we recommend ECC RAM)

    • Boot VM checks are enabled by default and require an additional 2GB of RAM and 2 available CPU cores to perform

Additional Considerations:

  • Hybrid Software/Hardware RAID controllers are not supported

  • We highly recommend installing on bare metal

* Minimum recommended requirements.

Private Cloud Requirements

If you choose to vault to a Private Cloud datacenter, you will need to select hardware that meets Replibit's minimum hardware requirements and install the Replibit software.

Vault hardware requirements are the same as Appliance hardware requirements; however, because the Vault is designed for multitenancy, we recommend significantly more memory, CPU, and storage resources than a typical Appliance. Please reference Knowledgebase for requirements.

Please consider the following before configuring your Private Cloud Vault:

  • We highly recommend you install the Replibit software on bare metal for the best performance and reliability.

  • The Software/Hardware RAID controllers available on some motherboards are not supported by Linux and can be used only in IDE/SATA mode.

  • Unless you are using SAN storage, we recommend using the Software RAID provided by the device rather than a Hardware RAID controller. The native ZFS Software RAID used by Replibit is more robust than typical hardware RAID. Additionally, the Replibit GUI will not alert you about faulted disks or failed disk replacement when using Hardware RAID.

  • Single-disk installations from a Replibit Appliance or Vault (where both the Operating System and customer data co-exist on a single drive) are not supported for Bring-Your-Own Hardware (BYOD) solutions.

  • You will need to configure a dedicated Public IP address or a third-party VPN tunnel solution to route traffic from your Appliance. We recommend creating a dedicated Public IP address.

Installing a Private Cloud Vault

If you are configuring a Private Cloud Vault, you will need to install the Replibit software on your Vault.

Note

If you are vaulting to the Axcient Cloud, you can skip this step.

  1. Navigate to the Replibit Downloads site and download the Replibit ISO file. You will need to create a bootable flash with this ISO file. For instructions, please reference the Preinstallation Steps section of this guide.BYOD Appliance Hardware Only: Pre-Installation Steps

    image36.png
  2. Insert your USB drive into your hardware and power on the Vault. When booting the Replibit OS, a message displays, prompting you to select an installation type. Select Standard eFolder Replibit Installation.

    VaultInstall.png
  3. When the installation process is complete, you can remove your USB flash drive and click the Restart Now button to restart your machine.

  4. Power on the Vault. Record the IP address of the Vault.

    image44.png

Note

Your Private Cloud Vault will need its own dedicated Public IP address, or you will need to configure a third-party VPN tunnel solution to route traffic from your Appliances. We recommend creating a dedicated Public IP address.

Configuring the Vault

Whether you are vaulting to your Private Cloud or to the Axcient Cloud, you will need to configure your Vault for use.

To configure the Vault:

  1. Open a browser and navigate to the URL of your Vault.

    Note

    If you are prompted with the following dialog during provisioning, Hardware Virtualization support has not been enabled for this system and virtualization (including Boot VM checks) will not be accessible on this Vault. Ensure that Intel-VT/AMD-V are enabled within the system BIOS.

    Hardware virtualization is not supported in the Axcient Cloud, so it is normal to see this dialog when provisioning a Vault in the Axcient Cloud.

  2. In the Setup Wizard, read the End User License Agreement (EULA) and select the I Accept the terms in the license agreement radio button, and then click the I Agree button to continue.

    image45.png
  3. In the next screen, click the First machine in Cluster radio button, and then click the Next button to continue.

    image46.png
  4. In the next screen, configure each Vault password, including:

    1. The Linux RootUser password, which is the operating system super-user; this user requires a highly secure password,

    2. The Replibit User password, which is a limited access shell account, and

    3. The Admin (Web GUI) password, which is used to access the Web Interface and all Replibit features.

    Click the Next button to continue.

    image47.png
  5. In the next screen, select the Vault option to indicate this machine will serve as the Vault, and then click the Next button to continue.

  6. In the next screen, use the Select Time Zone drop-down menu to select the time zone for the selected Location.

  7. Click the Setup button when you are finished. The Vault will complete the configuration process and reboot.

Note

On first login you will receive a pop-up requesting you to configure the Auto-Enable Remote Assist feature. Selecting Yes will enable Remote Assist to automatically be enabled for 7 days following an upgrade of the Replibit Software. Remote Assist allows our support escalation and development teams to access your BDR devices without your intervention in order to perform troubleshooting. Axcient monitors all BDR devices via Telemetry and attempts to proactively correct issues that may occur during operation or updates whenever possible.

Logging In to the Vault UI

When the Vault is configured and ready to be used, you will be able to access the Vault Web interface from any browser.

To log in to the Vault UI:

  1. Navigate to the Vault Web interface and log in.

  2. In the Vault Web interface, you will be prompted to configure Storage Pool settings. If you are vaulting to the Axcient cloud, please note that storage disk redundancy is provided. If you are configuring a self-hosted vault, you should select an appropriate RAID level to provide data redundancy for your vault.

    image51.png
  3. If you are vaulting to the Axcient Cloud:

    1. Click to expand the Storage Pool section.

    2. In the RAID Level section, select the RAID Level 0 option.

    3. In the Compression Level section, select the LZ4 option.

    4. Expand Unused Disks and click to select the available Disk(s).

    5. Click the Create Storage button to continue.

    6. When the confirmation message appears, click Yes to continue.

Note

If you are vaulting to your own Private Cloud, you will need to configure the Storage Pool according to best practices. For more information, please reference the Best Practice: Storage Pool Settings section of this guide.Best Practice: Storage Pool Settings

Updating Vault Settings

After the Storage Pool is configured for the Vault, you can begin to browse the Vault Web interface and update key settings.

To access the Settings tab:

  1. In the left-hand navigation menu, click the System Settings tab.

    image73.png
  2. In the Settings page, click to expand each section that you want to update.

  3. For example, click the Email Notifications section to configure an email server and turn on email notifications. To configure an email server:

    1. Click the Enabled button.

    2. Enter information about the email server, including a From Emailaddress, the username and password of a valid email account on the email server, and the IPaddress and port of the server.

    3. Select your connection security preference.

    4. Enter one or more email addresses that should receive alerts generated by the Appliance.

    5. Select the types of alerts that should be generated by the Vault.

    6. Click the Test Mail button to test your settings and then click the Save button.

    image64.png
  4. Click the Change Machine Name section to change the name of the Vault, ensuring that the Vault is easily recognized. This name will display in the Global Management Portal. To change the machine name:

    1. In the Machine Name field, enter the new machine name.

    2. Click the Change button when you are finished.

    image65.png
  5. Click the Management Portal section to enter the IP address of your Global Management Portal. When you connect an Appliance or Vault to the Global Management portal, you will be able to monitor all Protected Systems from one centralized management portal.

    As a first step, you may create a Username and API Key for this Vault in the Global Management Portal, or use the existing admin username and APIKey. For instructions, please reference the Configuring the Global Management Portal section of this guide. To connect to the Global Management Portal:

    1. In the IP Address field, enter the Global Management Portal IP address or URL (without the https).

    2. In the Username field, enter the username from the Users Tab in the Global Management Portal.

    3. In the API Key field, enter the API key associated with the User from the Global Management portal.

    4. Click the Test Connection button to test your settings and then click the Save button.

    image66.png
  6. Click the Time Settings section to confirm that your time settings are correct. To update time settings:

    1. In the Time Zone drop-down menu, select the time zone of the Vault.

    2. In the Time field, enter the current time.

    3. In the Date field, enter the current date.

    4. Click the Save button when you are finished.

    image67.png
  7. Click the Update Manager section to enable Auto Updates for the system. When enabled, Replibit will update the Vault automatically. If you do not want Replibit to automatically update your systems, then periodically schedule time on your calendar to manually check for updates. To turn on Auto Updates:

    1. Click the Enable Auto Update checkbox to turn on the Auto Updates feature.

    2. Click the Auto-Enable Remote AssistWhen Upgrading checkbox to allow Axcient Support to remotely support the Vault during updates.

    3. Optionally, click the Check for Updates button to manually check for available updates.

    image68.png