Axcient Help Center

Choosing your BDR Appliance

You will need one Appliance for each Customer Location you want to support. Please note that you can only provision an Appliance to a Location that is not already in use by another Appliance. When selecting the Appliance hardware, you have the following options:

Option 1: Configure Your Own Appliance Hardware (BYOD)

Because Replibit is hardware agnostic, you can choose to use your own hardware, so long as it meets the minimum hardware requirements. This option is convenient when you already have access to hardware that you want to reuse.

What to Consider

The BYOD option requires that you download and install the Replibit software onto your hardware. You also need to pay special attention to hardware requirements. For example, we highly recommend that you install the Replibit software on bare metal so you can take advantage of automated backup verification booting. Additionally, the hardware you choose must be compatible with Ubuntu Linux 16.04 LTS (Xenial).

Before installation, please reference the Knowledgebase for up-to-date hardware requirements.

Option 2: Order a Non-Configured Replibit BDR Appliance

With this option, you buy or lease an Axcient branded Replibit BDR Appliance, pre-installed with the Replibit operating system, but not yet configured for a particular environment. This option saves you the time and money of installing the software on your own hardware and simplifies the ordering process. When you select this option, you will be responsible for setting up Customer-specific settings, such as Network options and authentication credentials during the provisioning process.

What to Consider

This option is the least expensive way to order a BDR Appliance. Each Replibit BDR Appliance comes pre-installed with the Replibit software and ships with a user-friendly Quick Start guide.

Option 3: Order a Preconfigured Replibit BDR Appliance

With this option, you can buy or lease an Axcient branded Replibit BDR Appliance that will ship pre-configured for your intended customer environment. You will specify all the information necessary to pre-provision the BDR during the ordering process. Axcient offers a range of high performance BDR hardware devices, which can be shipped either to you or directly to your Customer.

What to Consider

This option is the easiest way to set up and configure an Appliance. You can preconfigure a Replibit BDR Appliance within the Replibit Licensing Portal for a nominal fee.

Note

For testing purposes, you can also deploy an Appliance as a Virtual Machine. Please note, however, that we do not recommend or support the deployment of Appliances or Vaults as Virtual Machines within a production environment.

BYOD Appliance Requirements

If you choose to configure your own Appliance hardware, you will need to select hardware that meets the minimum recommended requirements:

Minimum Recommended Requirements

Compatibility:

  • Must be compatible with Ubuntu Linux 16.04 LTS (Xenial)

  • 64-bit OS

Hard Drives:

SMR-based hard drives are not suitable as Replibit storage devices.**

  • At least 3 physical hard drives:

    • One drive must be dedicated to the operating system. A minimum of 100 GBs is needed for the OS drive, but use of a 256 GB M.2 is recommended. NVMe is supported with Replibit v8.2.3 and above.

    • The remaining two or more drives must be used for storage in a RAID1, RAID5 or RAID6 set.

    • Replibit uses a software RAID. If your BDR has a hardware RAID controller it must be set to a RAID0 or JBOD configuration. Some RAID controllers may not be supported.

Requirements to Back Up 1-5 Protected Systems:

  • 8 GB RAM*

  • 4 cores*

Requirements to Back Up 6+ Protected Systems:

  • For every 5 additional Protected Systems, we recommend an additional 4 GB RAM and an additional 2 cores

  • For example, to protect 6-10 Protected Systems you will need at least:

    • 12 GB RAM*

    • 6 cores*

Virtual Machine Requirements:

If you are planning to run Protected Systems as Virtual Machines for instant recovery, we recommend these additional requirements:

  • Processor must support hardware assisted virtualization:

    • Intel VT

    • AMD-V Note: VMware ESXi 5.5+ supports only Intel processors for Nested Virtualization.

  • Include additional RAM and CPU cores:

    • Double the RAM requirements outlined above.

    • We recommend ECC RAM.

    • Boot VM checks are enabled by default and require an additional 2GB of RAM and 2 available CPU cores to perform.

Additional Considerations:

  • Hybrid Software/Hardware (Motherboard) RAID controllers are not supported by the Linux Operating System

  • We highly recommend installing on bare metal

*Represents minimum recommended requirements.

** SMR Hard Drives­--Shingled magnetic recording (SMR) is a hard drive storage technology that improves data density and storage capacity on disk, at the expense of write performance.  SMR drives achieve high storage density by overlapping tracks of data slightly on top of neighboring tracks.  The underlying storage mechanism writes entire tracks in a high density fashion that is not conducive to the random write patterns associated with the native copy-on-write functionality of ZFS.  Severe performance limitations have been observed with Replibit when employing SMR-based hard drives, and these storage devices are not recommended for use with Replibit.

Buying or Leasing an Axcient Replibit BDR Appliance

Axcient offers a range of high performance BDR hardware devices, shipped directly to you or your customer. Axcient Replibit BDR Appliances come in various form factors with a range of storage options. Please visit our Knowledgebase to learn more.

You can buy or lease an Axcient Replibit BDR Appliance within the Replibit Licensing Portal.

  1. From the Replibit License Management left pane menu, click Order BDR. The Order BDR window displays.

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  2. In the Order BDR window, use the Product Type drop-down menu to select the device you want to order. For example, you can select from Nano Units, Mini Units, Pro Units, or Rack Units. Additionally, Upgrade Kits and Spare Parts Kits are also available for purchase from this menu. Spare Parts Kits are only available for Mini-Gen2 and Rack-Gen2 Appliances; Upgrade Kits are only available for the Pro and Rack units.

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  3. Click the Next button when you finish making your selection.

  4. In the Select a Buy Now or Leasing Option window, you can choose to purchase the device up front or lease the device for a monthly fee. If you choose to lease, you will also be prompted to agree to the Leasing Terms and Conditions.

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  5. Click the Next button to continue.

  6. In the Warranty window, use the Warranty drop-down menu to select either the default 3-year warranty or the extended 4-year warranty or 5-year warranty at the additional cost displayed in the menu. An extended warranty must be purchased at the same time that you purchase your BDR Appliance. If you are leasing the BDR Appliance, you can only select the 3-year warranty option.

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  7. Click the Next button to continue.

  8. In the Provisioning window, use the Select a Configuration field to select either the Default Configuration or Advanced Configuration option.

    Before making your selection, consider the following:

    • The Default Configuration option (also referred to as the Non-Configured Replibit BDR Appliance) is the quickest, easiest, and least expensive way to order a BDR Appliance. With this option, you will receive the BDR first and then set up Customer-specific configurations such as Network settings and authentication credentials.

    • The Advanced Configuration option (also referred to as the Preconfigured Replibit BDR Appliance) allows you to preconfigured Customer-specific details, such as Network settings and authentication credentials. If you choose this method, you will need to remember your passwords between the time of ordering and receiving the BDR Appliance at the Customer Location site (Axcient does not store these passwords for recovery).

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  9. If you selected the Default Configuration option, click the Next button to continue.

    Alternatively, if you selected the Advanced Configuration option, you will be prompted to enter additional information.

    1. In the Device Type area, select whether your device should be configured as an Appliance or Vault. In most instances, you will select Appliance.

    2. In the Timezone drop-down menu, select the timezone where the unit will be deployed.

    3. In the Hostname field, enter the hostname for the unit. We recommend using a Customer-centric name for your BDR device to simplify remote management identification of the unit (for example, MyCustomerBDR).

    4. In the Network Configuration area, select either DHCP or Static. If you select Static, you will be prompted to enter a Static IP address, Netmask, Default Gateway, and DNS Server information. You can configure up to two DNS servers. Separate the two DNS server entries with a comma.

    5. In the IPMI Configuration area, select either DHCP or Static. If you select Static, you will be prompted to enter a Static IP address, Netmask, Default Gateway, and DNA Server information. When entering DNS Server information, we recommend using public DNS servers, as the local DNS host will likely be down in the event of a disaster. You can configure up to two DNS servers. Separate the two DNS server entries with a comma. Only Pro and Rack models offer support for IPMI.

    6. In the Root Password fields, configure a password for the root user. The root user is the Linux operating system super user, which is equivalent to an administrator on a Windows system. The password for the root user must be extra secure to avoid outside security threats to the appliance. The root user password must be at least 10 characters long and contain at least one uppercase, one lowercase, one numeric, and 1 special (!@#$%^&*) character.

    7. In the Replibit Password fields, configure a password for the Replibit user, which is a limited access Linux shell account that can be used to perform simple configuration tasks. Although this user has limited access rights, it should still be given a relatively strong password, as the Replibit account can reset the Web GUI admin password. This password must be at least 8 characters long.

    8. In the Admin Password fields, configure a password for the admin Web GUI user, which is used to log into the Replibit Web Management interface. This is the account that you will use most often. It provides access to all features and services of the backup software. This password should be relatively strong to prevent unauthorized access to the Protected System. This password must be at least 8 characters long.

    9. In the Global Management Portal fields, you can optionally configure settings for the Replibit Global Management Portal. This portal is a separately deployed device that enables remote management and reporting of all your Replibit Appliances and Vaults.

      Note: Although optional, we recommend entering the FQDN or IP address of your Global Management Portal, the user account, and API Key (obtained from the Global Management Portal Users tab.) If configured here, the BDR Appliance will register itself with your Global Management Portal and will be remotely accessible when your customer connects the device.

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  10. Click the Next button to continue.

  11. In the Customer and Location window, assign a Customer and Location for the device:

    1. In the Customer field, select the appropriate Customer from the drop-down menu.

    2. In the Location field, select a Location from the drop-down menu where you want to deploy this Appliance. If necessary, you can create a new Customer account or add a new Location to an existing Customer by selecting Add Customer or Add Location.

    3. Click the Next button to continue.

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  12. In the License window, select the Licensing Type that you would like to assign to this Appliance. Because billing begins at the moment licenses are assigned, we recommend that you do not assign any licenses to your BDR until after it has arrived and you are ready to deploy it at a Customer site.

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  13. Click the Next button to continue.

  14. In the Shipping Information field, enter shipping information where the device will be delivered. You can enter your own business address or ship directly to your Customer site.

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  15. Click the Next button to continue.

  16. In the Shipping Method window, use the Shipping Method drop-down menu to select your preferred shipping method.

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  17. Click the Next button to continue.

  18. In the Billing Contact window, enter billing contact information. When the BDR unit ships, an email confirmation notification will be delivered to the billing contact containing the shipment tracking number.

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  19. Click the Next button to continue.

  20. In the Order Review window, verify that everything is correct. To make changes, click the Back button to return to the appropriate page.

  21. When you are satisfied that your order is correct, click the Place Your Order button.

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Managing Axcient BDR Orders

You can see the status of your Axcient BDR orders from the Replibit Licensing Portal.

To manage Axcient BDR orders:

  1. From the Replibit License Management left pane menu, click to expand My Account and then select My BDR Orders.

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  2. To review the status of your pending BDR order, click the View Details button.

  3. Optionally, click the Cancel button to cancel an order that has not yet shipped.

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