Overview - Axcient DirectRestore

Written By Tami Sutcliffe (Super Administrator)

Updated at September 7th, 2021

Axcient DirectRestore (ADR) is now available for use by x360Recover partners. 

Useful links 

What is Axcient DirectRestore?

Axcient DirectRestore (ADR) is granular data extraction software for offline SQL databases, Microsoft Exchange Server mailbox stores and Outlook files.

How do I use Axcient DirectRestore?

  • You can use DirectRestore to retrieve individual emails or entire mailboxes from Microsoft Exchange, as well as recover database items and tables from Microsoft SQL.  
  • The DirectRestore utility provides direct access to unmounted database tables and mail store contents, displaying file structure and contents with selective export functionality.

With a search query tool, you can export specific queries rather than large tables or files.

  • For SQL databases, recovered items can be saved as SQL scripts or exported directly to a live SQL server.
  • For Microsoft Exchange servers, files can be saved as Personal Storage File (.pst) files, to be opened with Microsoft Outlook or other compatible email clients, or exported directly into live Exchange Server mailboxes. The utility makes no changes to the store, preserving it in original unmodified state. 

Features of Axcient DirectRestore

SQL Database

  • Recovers entire tables, objects and object groups
  • Recovers data obtained by specific search queries
  • Recovers keys, scripts, functions, triggers and procedures
  • Recovers default settings, user types and views
  • Saves single or multiple points of data as SQL scripts or exports to live SQL database

Microsoft Exchange Server

  • Recovers mailboxes, folders, messages and file attachments
  • Recovers contents of Public Folder mailboxes
  • Recovers email addresses from Active Directory storage
  • Recovers notes, contacts, tasks and appointments Recovers creation dates for all objects
  • Saves selected items to PST files or exports to live Exchange Server mailbox(es)

Install and activate

To install DirectRestore, download and run the installation utility on the workstation or server you prefer to perform Exchange or SQL recovery from. 

1. Accept the License Agreement and click Install. 

Note: If needed, an Advanced mode is available during installation, which allows you to change the installation directory and disables creation of a shortcut.

2. Select Launch Axcient DirectRestore when setup exits, and click Finish.

3. To activate licensing for DirectRestore, enter the partner user name and password you use to access x360Recover Manager (formerly RMC) and click Activate. 

  • In case you have a problem with incorrect credentials, please use the Forgot your password? link. 
  • If you don't have an RMC account, you will need to use the license key for activation. (Please contact the Support team if you need help getting the license key). Once you have the license key, click the Don't have an account? link, enter the license key, and provide the names of the registered user and company.

Click Activate to finish the activation. 

Use Axcient DirectRestore

The Axcient DirectRestore User Guide can be found here.

x360Recover is easy and convenient to use with Axcient DirectRestore for granular recovery of Exchange and SQL systems. Using x360Recover, you can easily mount a backup snapshot of your Exchange or SQL server databases to the recovery workstation by using iSCSI. 

1. From the x360Recover appliance, locate the protected system and snapshot that you would like to recover from and select iSCSI Start from the Protected Systems Details page.

2. From Control Panel -> Administrative Tools use Microsoft iSCSI Initiator to attach the exported disk volumes to your recovery workstation. 

3. From Control Panel -> Administrative tools, open Computer Management and select Storage -> Disk Management to verify that the export disk volumes are attached and online. 

If the attached disks are offline, right click and select Online.

4. Once the disks are mounted, open DirectRestore and browse to the Exchange or SQL data file that you wish to recover items from. 


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Updated 7.15.21                                                                                                                                661 | 808